71-75 Shelton Street, Covent Garden, London WC2H 9JQ Mon - Fri 9.00 - 19.00
Toll Free No: +44 (0) 203 769 9700

Privacy Policy

This privacy policy was last updated on 08/10/2018.

This privacy policy along with Terms of Use and Data Processing Addendum governs your use of (“Website”). Our privacy policy may change from time to time for any reason. If we make any material changes to our policies, we will place a prominent notice on our website or Website. If you have any questions or concerns about our privacy policies, feel free to mail us at

What information does the Website obtain and how is it used?
The Website collects and stores personally identifiable information about you, such as your name, address, phone number and other mandatory KYC details. The Website initially collects only your data when you create your Account on our Website and complete the KYC process, which is essential for providing services and updates, rest of the information is collected gradually as you use more of our services.

Can users see their personal data?
Users can view their personal data on My Account section of the Website. Please refer to Data Processing Addendum.

Do you share personal information?
Even though personal information is collected, transmitted, and maintained by the Website, we do not share your personal information with anyone. Your Data may be shared with our Data Processors for security and backup purposes.

Do advertising companies collect data?
We do not share your personal identifiable information with advertising companies. Our partner advertising companies may collect, transmit, or maintain user data if you interact with them.

Do you use vendors or analytics providers?
The Website may use Data processors such as Google etc. for collecting, transmitting, analyzing and maintaining backup of user data.

Do you comply with the Children’s Online Privacy Protection Act (COPPA)?
Yes. We do not solicit nor gather any data from children under the age of 18. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at

Do you use cookies?
Yes we use cookies on our Website, however we use only essential cookies which are absolutely necessary for running the Website. We do not collect cookies related to analytics without your permission.

How long will the data be stored for?
Your data will remain in our servers for a certain period of time as mentioned in the Data Processing Addendum.

What are my rights over my personal data?
Unless subject to an exemption under any law, you have the following rights with respect to your personal data: -
  • The right to request a copy of your personal data which we hold about you.
  • The right to request that we correct any personal data if it is found to be inaccurate or out of date;
  • The right to request your personal data is erased where it is no longer necessary to retain such data;
  • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
  • The right to object to the processing of personal data for direct marketing and processing for the purposes of scientific/historical research and statistics
  • The right to lodge a complaint with the Information Officer set in this document.
How can I contact you about privacy questions?
If you have questions or concerns about our collection and use of your personal information, please contact us at: Email: Phone: +44203699700

Banqia © 2018 All rights reserved.

All Banqia providers and Suppliers are regulated and authorized by appropriate authorities for providing prescribed E-money services in their respective jurisdictions.

71-75 Shelton Street,
Covent Garden, London,
England, WC2H 9JQ

8.00 AM - 8:00PM
+44(020) 3769 9700